Frequently Asked Questions
Everything you need to know about your Club de Présage experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, with delivery taking 5-10 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your materials sustainably sourced?
At Club de Présage, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are continuously working to increase our use of organic and recycled materials.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.